SEO Metriks

Frequently asked questions

Can't find your answer here? Email us — we read every message.

Is there a free plan?

Yes — Free includes SEO scoring and issue detection, plus 10 AI meta tag generations and 10 AI alt-text generations to try the tools before you commit to a paid plan.

Does the AI generate and publish content automatically?

No. Every AI-generated meta tag, alt text description, blog post, and FAQ is shown to you first — nothing is saved or published until you click save. There's no "autopilot" mode that changes your store without your review.

Will the app overwrite meta tags or alt text I've already written?

No. The app only shows AI suggestions for fields that are missing, or that you explicitly ask it to regenerate. Your existing content is never silently overwritten.

Does the app have access to my customers' personal data?

No. The app's Shopify permissions don't include any customer data at all — only your products, pages, collections, theme files, and store settings. See the full privacy policy for details.

Is Rank Tracking really updated daily?

Yes — once you add a keyword, the app checks your real Google position for it automatically every day, and builds a trend line over time so you can see whether your position is actually moving.

How accurate is the SEO Health Score?

It's calculated fresh, live, from your actual current store data every time you open Site Audit — not a cached or estimated number. It reflects real, checkable things: missing tags, thin content, broken links, and similar issues.

Does adding the FAQ block change my theme's code?

You add it once, through Shopify's own Theme Editor, the same way you'd add any other app block — no code editing required. It renders using your theme's own styling, not pasted into your product description.

What happens to my content if I uninstall the app?

Your store's data (settings, tracked keywords, cached snapshots) is fully deleted, automatically, within 48 hours of uninstalling, per Shopify's compliance process. Content you've already published to your store (meta tags you saved, alt text, blog posts, FAQs) stays exactly as it is — the app only removes what it stored on our side, not what it already wrote to your store.

Does the app slow down my storefront?

No storefront-facing tracking scripts are added. The FAQ block and structured data script are the only things that render on your storefront, both lightweight and standard Shopify mechanisms — not a bundle of third-party trackers.

How does AI Search visibility work — is my store guaranteed to be mentioned?

No guarantee — that wouldn't be honest. The app asks ChatGPT, Claude, Gemini, and Perplexity real, live questions and shows you their actual response and whether they cited your store, so you can see where you stand today. Whether they mention you depends on their own training and real-time data, which no app can control.

What counts against my monthly usage limits?

Features that make a paid, per-use API call — Competitor Spy re-scans, Keyword Research searches, Google Shopping re-checks, and AI content generation on the Free plan — have a monthly cap tied to your plan. Everything else (the SEO score, meta tag editing, structured data, technical checks) runs on free data and has no usage limit.

Can I connect my own Google Search Console and Analytics accounts?

Yes — connect them from the Analytics tab. Once connected, the app shows your real impressions, clicks, and organic traffic trends, pulled live from your own account, not modeled or estimated.

How do I upgrade, downgrade, or cancel?

From Account → Billing, at any time. Changes go through Shopify's own billing system, and downgrading or cancelling never deletes content you've already published to your store.